With the new “all day” walk-in hours, we feel it’s necessary to communicate what qualifies as a walk-in appointment and more importantly, what does not. Walk-In appointments are allotted a 10 minute slot on our internal schedule, which is enough time for quick “in and out” sick patients – those experiencing nasal/chest congestion, vomiting, diarrhea, rashes and the like.
What’s even more important for our families to understand is what a walk-in appointment is NOT. A walk-in appointment is NOT designed for the following complaints/issues:
- Behavioral problems, such as ADD ADHD – getting in trouble at school
- New patients
- Concussion or suspected concussion
- Chest pain/shortness of breath
- Seizures
- Headaches lasting more than a day
- Birth control
- Ongoing, long term illness that has gone untreated – i.e. back pain for months
- Warts
Also important for you to understand is that we have regularly scheduled appointments happening at the same time on other providers, so if you come in for a walk-in appointment and someone checks in after you and gets called back first, they may be seeing a different provider for a scheduled appointment. That being said, a walk-in appointment is a first come, first serve basis. You may have to wait longer than you’re used to waiting, especially during peak hours, 8-10am and 4-6pm.
As always, if your child is sick and you want to be guaranteed an appointment time, give or take a few a minutes, we suggest you call for an appointment, (812) 949-0405.