With the new “all day” walk-in hours, we feel it’s necessary to communicate what qualifies as a walk-in appointment and more importantly, what does not. Walk-In appointments are allotted a 10 minute slot on our internal schedule, which is enough time for quick “in and out” sick patients – those experiencing nasal/chest congestion, vomiting, diarrhea, rashes and the like.

What’s even more important for our families to understand is what a walk-in appointment is NOT. A walk-in appointment is NOT designed for the following complaints/issues:

  • Behavioral problems, such as ADD ADHD – getting in trouble at school
  • New patients
  • Concussion or suspected concussion
  • Chest pain/shortness of breath
  • Seizures
  • Headaches lasting more than a day
  • Birth control
  • Ongoing, long term illness that has gone untreated – i.e. back pain for months
  • Warts

Also important for you to understand is that we have regularly scheduled appointments happening at the same time on other providers, so if you come in for a walk-in appointment and someone checks in after you and gets called back first, they may be seeing a different provider for a scheduled appointment. That being said, a walk-in appointment is a first come, first serve basis. You may have to wait longer than you’re used to waiting, especially during peak hours, 8-10am and 4-6pm.

As always, if your child is sick and you want to be guaranteed an appointment time, give or take a few a minutes, we suggest you call for an appointment, (812) 949-0405.