With the new “all day” walk-in hours, we feel it’s necessary to communicate what qualifies as a walk-in appointment and more importantly, what does not. Walk-In appointments are allotted a 10 minute slot on our internal schedule, which is enough time for quick “in and out” sick patients – those experiencing nasal/chest congestion, vomiting, diarrhea, rashes and the like.
What’s even more important for our families to understand is what a walk-in appointment is NOT. A walk-in appointment is NOT designed for the following complaints/issues:
- Behavioral problems, such as ADD ADHD – getting in trouble at school
- New patients
- Concussion or suspected concussion
- Chest pain/shortness of breath
- Headaches lasting more than a day
- Birth control
- Ongoing, long term illness that has gone untreated – i.e. back pain for months
Also important for you to understand is that we have regularly scheduled appointments happening at the same time on other providers, so if you come in for a walk-in appointment and someone checks in after you and gets called back first, they may be seeing a different provider for a scheduled appointment. That being said, a walk-in appointment is a first come, first serve basis. You may have to wait longer than you’re used to waiting, especially during peak hours, 8-10am and 4-6pm.
As always, if your child is sick and you want to be guaranteed an appointment time, give or take a few a minutes, we suggest you call for an appointment, (812) 949-0405.